Healthy Future
Already with us

Suddenly, I visited the hospital.
The staff asks me when I visit without a reservation.

"Is this your first time here?" 

It's a hospital I've always felt kind, but I don't remember me. 

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There is a customer mind that we miss in simple and general questions and answers.
 

The fact that I can't remember myself in the hospital that I've visited several times and introduced to people around me can be very sad and upsetting.

Do hospitals know the seriousness of hurting good images and feelings with neglect and distrust?
 

The solution is simple.
 

Rather than simply expressing phone calls or unclear information about customers visiting the hospital,
 

"When was your last treatment at our hospital? "
 

It's not an unpleasant response, even if it's a first-time visitor, and at least it's more aggressive than a mistake.